1. Overview & scope
This Technical Abuse Policy ("Policy") describes activities that are prohibited on the RentMy platform and how Renterval LLC (operating as RentMy, "RentMy", "we") investigates and enforces against them. This Policy supplements — and forms part of — our Terms & Conditions. Capitalized terms used here have the meanings given in those Terms.
2. Prohibited activities
You may not use RentMy infrastructure, storefronts, APIs, or messaging features to conduct illegal, abusive, or unauthorized activities.
3. System & network abuse
Attempting to compromise system integrity, bypass security features, or launch denial-of-service (DoS/DDoS) attacks is strictly prohibited.
4. Resource & rate limits
To ensure system stability for all users, API requests and storefront traffic are subject to automated rate limiting. Attempting to circumvent these limits is a violation of this policy.
5. Security & responsible disclosure
We encourage security researchers to report vulnerabilities responsibly. Do not access or modify customer data without authorization during testing.
6. Malware, spam & phishing
Sending unsolicited email campaigns, phishing scams, or hosting malicious code via RentMy-hosted storefronts will result in immediate account termination.
7. Bots, crawlers & automation
Automated scraping or bot traffic that negatively impacts platform performance is prohibited.
8. Cryptomining & excessive compute
Using RentMy servers for cryptocurrency mining or non-rental computational workloads is strictly forbidden.
9. Reporting abuse
If you discover technical abuse originating from RentMy, report it immediately to hello@rentmy.co.
10. Investigation & response
RentMy actively monitors systems and investigates reported violations. We reserve the right to audit suspicious activity.
11. Account suspension & termination
Violations of this Policy may result in temporary rate-limiting, suspension of specific features, or permanent account termination.
12. Cooperation with law enforcement
RentMy cooperates fully with law enforcement agencies investigating cybercrime or illegal activity.
13. Changes to this policy
We may update this Policy periodically to address emerging security threats and operational updates.
14. Contact us
For security reports and abuse queries, contact hello@rentmy.co.